Automatic teller repaired days after letter was published
An automatic teller in Umina, which has been out of action for weeks, has been repaired just days after a Forum letter about it appeared in Peninsula News on September 30.
Peninsula News reader Ms Yvette Pritchard said with the independently-owned machine out of order and no bank in Umina elderly and disabled residents were "severely disadvantaged".
On Friday, October 4, she told Peninsula News the machine had been repaired by owner Prosecure.
The owners of Peninsular Office Supplies, which shares a shopfront with the machine, have been equally frustrated.
"We do not own the ATM, nor do we have any influence, or control, over the operation of the ATM," said stationery business owner Ms Cathy Waller.
"The space it occupies is leased, and serviced, by the operator.
"We understand the frustration experienced by those who want to use the ATM.
"It has been inoperative, due to a "'technical fault' with the panel.
"Users often approach our staff, asking if they can open the machine, to retrieve their card, but this is not possible.
"If it was in any way related to our business, we would gladly apologise for the inconvenience.
"However, situation is beyond our control."
SOURCE:
Media release, 30 Sep 2024
Cathy Waller, Peninsular Office Supplies
Photo: Jo Freeman