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Collapse Issue 594:<br />13 May 2024<br />_____________Issue 594:
13 May 2024
Collapse  NEWS NEWS
High density planning controls start today
Washed out!
Three groups join for Ettalong foreshore tree proposal
Soccer president wins community service award
Two derelict boats removed from Patonga
Club suffers suspected data breach
Marine Rescue unit is second busiest
Fire brigade asked to help ambulance service*
Groups campaigns for permanent removal of shark nets
Anderson Park playground to be moved to Spencer
Regulator unsure of spearpoint compliance
Chamber calls for crossing collaboration
Rotary members attend assembly at Penrith*
Meet new friends at Rotary morning coffee*
Joint presidency and directorships for Rotary board*
Brigade asks people to consider donating to flood relief*
CWA branch presents $1900 to court service
Memories of the airstrip
Opportunity to find out more about CWA branch*
CWA opens Wednesday morning 'shop'
Brigade holds First Aid and resuscitation refresher*
Surf club attends two Anzac ceremonies
Gentle Storytime offered at Woy Woy library*
Historian retraces route of first car to reach Woy Woy
Father Timothy formally installed
Justice of the Peace service at information centre*
Fire at laundromat*
Mary Mac's hamper room topped up
Biggest Morning Tea event includes entertainment
Community garden promotes 'seed library'
Seniors' centre on the lookout for skilled individuals*
Dr Swain leads his final Anzac service
Produce swap to be held at community garden*
Fire brigade holds session for trainees*
Wheelchair basketball among the holiday activities*
Youth Yarn Up to be held at Mingaletta*
The highest May rainfall in 20 years already
Gun-barrel application reveals discussion with planners
Aged care home waits for construction certificate
Funding needed for beach, but not to destroy dunes
Water rates head north while service heads south
Three sites are ripe for redevelopment*
Outstanding image captures features of Anzac Day
Development of Tuggerah will affect Peninsula*
Collapse  ARTS ARTS
Artist raises awareness and money for mental health
Ami Williamson and Nerida Curry to perform at folk club
Conservatorium student concerts at Pearl Beach
Sydney Writers Festival events streamed free*
Winter jackets have arrived
School principal retires after 48 years
Chosen for commitment to learning
Offered a full-time traineeship
Canteen orders must be made by 9:15am*
Two students named 'Stars of the Week'*
Confirmation information night
Parents to meet this week*
Students selected for State rugby league championships
Unwanted uniforms wanted*
Bicycle group ride will be led by recumbent tandem
The Giant Killers meet their match
Ocean Beach returns from Aussies with four medals*
Canteen and bar staff wanted
Charity bowlers raise $1135
Surf club installs community access defibrillator
Ettalong pair win NSW competition
Little Aths committee members wanted
Bleak and rainy day for park run
Pelicans win 14 medals at national championships
Umina pennant teams wins all rinks in all games
Roosters Old Boys Day moves to June 9
Razorbacks account for Woy Woy in one-sided tussle*
Southern and Ettalong take first victory of the season
All the Swans got a game*
Soccer defeat for Woy Woy in round four*
Little Athletics holds 40th birthday celebrations*



Water rates head north while service heads south

A typical water bill on the Central Coast will rise 11.9 per cent from $1414 per year to $1582 per year on July 1.

This means Central Coast water bills will have risen 51 per cent in just three years.

In contrast, Sydney Water and Hunter Water will not be increasing prices at all next year.

A typical water bill in Sydney remains $1232 and Hunter $1407.

This means Central Coast customers will be paying 28 per cent more than Sydney customers for a worse service.

Despite these massive increases, Central Coast Council's last annual performance report showed water quality complaints were up more than 30 per cent, unplanned service interruptions up 18 per cent, water lost to leaks up almost 20 per cent and water main breaks up 13 per cent.

And Council's last quarterly performance report presented in February showed Council performance eight per cent behind target on water quality complaints, 77 per cent behind target on unplanned interruptions, 26 per cent behind target on mains breaks and 54 per cent behind target on wastewater overflows.

In IPART's customer satisfaction surveys, Central Coast receives far lower customer satisfaction ratings that Hunter or Sydney (despite charging more), and indeed lower ratings than any of the "comparator Councils" from Victoria (selected as having similar characteristics to Central Coast and therefore ideal for comparison).

When Council applied for this four-year increase, many ratepayers warned IPART that throwing extra money at poorly performing and inefficient organisations doesn't necessarily deliver improved performance.

And that's exactly what we've seen with key performance indicators going backwards or well behind target.

The last quarterly performance report showed Council well behind target on water quality complaints, unplanned interruptions, mains breaks and wastewater overflows.

Water rates are heading north while service quality is heading south.

Customers are not getting value for money.

Things can't go on like this.

Improvements are needed in management performance, organisational culture, efficiency, and productivity.

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