Elderly patients forced to wait outside on foot

The Rocks Arcade, Ettalong Beach, is home to pathology service.

The arcade is a dingy, badly-lit and somewhat untidy place.

It also houses a coffee shop almost directly opposite the pathology service.

The coffee shop has installed several plastic tables and chairs in the area between it and the pathology service, some directly opposite and in front of the service's entry door

Patients, up to a dozen at times, some of them elderly carrying walking aids and awaiting treatment are required, subject to the service's rules, to wait outside on foot and enter only four at a time.

Should any of them occupy a vacant chair owned by the coffee shop, they are quickly approached by a coffee shop employee and told to vacate.

Would not State, or Federal health regulations be breached here and perhaps also Central Coast Council bylaws?

SOURCE:

Email, 17 Dec 2020

David Draper, Umina