Report points to Services NSW failures, says Smith

The acting Auditor General of NSW has slammed Services NSW for providing incorrect information to customers and providing fewer shopfronts than promised, according to Member for Gosford Ms Kathy Smith.

Ms Smith said the latest report from the acting auditor general highlighted systemic failures and criticised the NSW Government for failing to deliver the number of service access-points that was promised earlier.

"The Baird Government has broken its promise to the Peninsula community," Ms Smith said.

"Having to travel further to find a service access-point, only to receive incorrect information, shows just how flawed the Government's Service NSW program really is," she said.

"Services NSW isn't about helping the community; it's about saving money for the NSW Government."

"The government trumpets Service NSW, but missing [service access-point] targets and giving people wrong information is hardly an achievement."

Media release, 8 Mar 2016

Kathy Smith, Member for Gosford