Balancing old and new

Ettalong Beach Memorial Club is attempting to balance the old and the new in response to feedback from members since moving to its new facilities, according to general manager Cr Peter Hale.

"Many of the changes we have made since our opening are in direct response to feedback from members and we are keen to ensure we really do meet the needs of our patrons," he said.

Among the innovations is an in-house radio show.

The live show, designed to enhance the club's community atmosphere and make members feel included, is narrowcast Monday to Friday from midday to 3pm.

The radio show format includes music, personal greetings to club members, and promotional information about club events, and shows.

Requests and other input are welcome at all times.

A bistro is among the features from the old club which has been reintroduced.

"Our bistro is back," said Cr Hale.

"We really were amazed at its popularity and we probably suffered when we attempted to approach our food and beverage offer in a different way.

"The old favourites are back on the menu and the black board will be up in a matter of weeks."

Cr Hale said: "There have been some teething problems.

"It really was an awesome challenge to move from the old site to the new, overnight, without an opportunity to identify and then iron out, some of the glitches that will inevitably occur in projects of this size."

He said it was a challenge to ensure the long-standing members, who had supported the club over many years, were included in the process.

Cr Hale said: "The purpose of Ettalong Beach War Memorial Club remains as it began, 51 years ago: A reminder to the community that those who laid down their lives shall not be forgotten.

"But in addition it is a club for the community, to remind us life is about what we give not what we get."

The new club, built as part of the Outrigger Resort development, features many facilities including two restaurants, six bars, a health club and conferencing and event facilities for up to 600 people.

Press release, March 16 Scott MacKillop, Brilliant Logic