A call for staff

A call centre in Woy Woy has had difficulty sourcing experienced staff.

Freefone Communications Australia staff are required to work permanent part-time shifts of four hours a day five days a week making outbound sales calls to existing clients.

"We pay above industry rates as well as bonuses and provide full training, yet we have been unable to find the right people," said call centre manager Ms Fiona Crain.

"We advertised and have used employment agencies but it hasn't helped.

"We have now been told that because staff are only required to work 20 hours per week, employment agencies that are usually paid to find work for job seekers are no longer interested because they are not paid for finding employment of less than 30 hours per week," Ms Crain said.

Cec Bucello, January 21