Annoyed with the NBN

I am now really annoyed with the telcos and NBN.

I was really looking forward to getting NBN in our street.

However now I am paying more monthly fees for a service which is sub-standard.

We have already had two technicians to our house to sort out problems of lost connection, no connection and drop-outs, not to mention many calls to Optus.

My neighbours who are with Telstra are also experiencing the same thing.

Yesterday I was told by the third technician, that actually we should not have been sold the NBN service as we live too far away from the "the node".

Apparently a house should only be a maximum of 800 metres away from the node for NBN to work effectively.

He went on to inform us that we will need NBN to install a "micro-node" at the end of our street to alleviate all the problems, but said we could be waiting a long time for that.

It's bad enough that we are getting the watered down version of NBN, let alone when we do get it, it is unreliable.

I should not pay for a service I am not getting.

Email, 3 Aug 2016

Cimi Rose, Phegans Bay