Self-serve checkouts introduced at Woollies

Woy Woy Woolworths supermarket store manager Mr Luke Stubbs has assured staff that they will not lose their jobs, following the introduction of self-serve checkouts in the Peninsula Plaza store.

The Woy Woy supermarket store announced the arrival of five new self serve checkouts last week and "stressed that no store staff would lose their jobs and the actual number of checkouts would increase".

"Lots of customers still prefer the traditional checkouts so we're happy to say checkout assistants are here to stay," Mr Stubbs said.

"In the stores where this technology has been introduced, customers have really embraced it and its popularity has far exceeded our expectations with approximately one third of all transactions going through the self serve checkouts.

"Of course, they will never fully replace standard or express checkouts but they are certainly a handy alternative for the busy shopper.

Mr Stubbs said the self serve checkout gives customers complete control over their shopping experience by letting them scan, weigh and pay for their own groceries "quickly and easily" using cash, credit or debit cards.

The new checkouts even allow customers to dispense mobile phone top up vouchers and take cash out from debit cards.

"Self serve checkouts are a really convenient option for customers and elsewhere we've had tremendously positive feedback from shoppers who have used them," Mr Stubbs said.

"The checkouts are very user friendly, featuring clear, animated instructions and voice prompts.

"At least one member of staff will always be stationed close by to talk customers through the technology or to help out if assistance is required.

"I'm delighted Woollies are able to bring them to Woy Woy."

Press release, 23 Sep 2008 Woolworths