Excellent service from bank branch

I read the various articles in the last Peninsula News regarding the Ettalong branch of the Bendigo Bank.

I sincerely felt for the current board members, manager and staff of the bank who endured this criticism.

Not to be deterred, they proactively issued a newsletter answering questions.

I congratulate you for putting this together to help quell the critics.

Purely from a customer's perspective, I have received excellent service, attention and value for money from the Ettalong Bendigo Bank branch and wouldn't go anywhere else.

It is refreshing to get a cheery hello from the bank manager and staff who know your name and give absolutely brilliant service.

Now they have turned a profit, the proof is in the pudding!

Email, 8 Jun 2011 Tressa Brasch, Umina